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About Daniels Associates

Daniels Associates is dedicated to transforming individuals into highly skilled support services workers  through industry relevant, practical  training programs. Our hands-on approach, commitment to excellence, and focus on real-life simulations set us apart in preparing you for the challenges of support worker roles in healthcare, aged care, community services and commercial cleaning.

 
NSW Smart & Skilled Funding

 

Undertake training or gain a qualification at a reduced cost.

Training Services NSW wants more people to undertake training in areas where skilled workers are needed. To help you do this, the government provides funding for part of your course through the NSW Smart and Skilled funding for eligible individuals.

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Student Eligibility

To be eligible to undertake a course through Smart & Skilled funding you must meet the following criteria:

Are you:

  1. 15 years old or over?

  2. No longer at school?

  3. Living or working in NSW?

  4. An Australian citizen, Australian permanent resident, Australian permanent humanitarian visa holder or New Zealand citizen?

If you answered ‘Yes’ to all four questions, then you’re eligible to enrol in a government-subsidised course with an approved Smart and Skilled training provider.

 

Available Courses

The courses available under our Smart & Skilled funding are:

There are NO course fees for students enrolling in Smart and Skilled funded traineeships in NSW.

 

Recognition of Prior Learning

Where an eligible student is granted RPL for one or more units of competency, the qualification price and enrolment fee is adjusted, and a new fee determined.

 

Credit Transfer

Where an eligible student is granted Credit Transfer for one or more units of competency, the qualification price and enrolment fee is adjusted and a new fee determined.

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Fee Assurance Statement

Daniels Associates is required to protect fees that a student pays in advance for nationally recognised training. The requirement protects individuals should Daniels Associates cease to operate and consequently not be able to complete or offer a course of study in which the student has a prepaid enrolment.

To meet this regulation, Daniels Associates will accept payment of not more than fifteen hundred dollars ($1,500) from a student prior to course commencement. Following course commencement, Daniels Associates may require payment of additional fees in advance from the student, but the total prepaid amount must not exceed fifteen hundred dollars ($1,500) at any time.

 

Smart and Skilled Enrolment Form

All students enrolling in a Smart and Skilled subsidised program are required to complete a Smart and Skilled Enrolment Form. Daniels Associates collects your personal information for the purposes of training, assessment, reporting, administration and evaluation of the program you are involved in. Your information, progress and results will be reported to the NSW State Training Authority – Training Services (TS) in the NSW Department of Education and Communities who are responsible for government-funded vocational education and training (VET) in NSW. This information will be held securely and is governed by the Privacy Act 1988.

You can complete a Smart and Skilled enrolment form by clicking on the link here: https://form.jotform.com/211038101729850

 

Unique Student Identifier (USI)

Your is your individual education number for life. It also creates a government authenticated record of your vocational education and training (VET) achievements.

• Getting your USI will only take you 10 minutes. To obtain a USI you will need

• To obtain a Unique Student Identifier (USI), you’ll need a verifiable identity document like an Australian passport, non-Australian passport with an Australian visa, birth certificate, driver’s license, or Medicare card.

• You need a USI to enrol in our qualifications. If you do not have one already click on the link: https://portal.usi.gov.au/student

 

Students Experiencing Disadvantage

If you are experiencing disadvantage, you may be eligible for reduces fees or additional subsidies. For more information, please click on the link the link below for the NSW Education Department website to see what additional support may be available to you.

https://education.nsw.gov.au/skills-nsw/students-and-job-seekers/low-cost-and-free-training-options/disadvantaged-students

For more information on how we can support you as a learner please download our Learner Support information here: https://www.danielsassociates.com.au/support-for-disadvantaged-learners/

 

Deferring your Course

Under the NSW Smart and Skilled program, you can defer your course for up to 12 months, but you must recommence studies within that period to avoid losing your funded enrolment, and you’ll need to complete a deferral application form

 

Consumer Protection Policy

For students enrolled in Smart and Skilled subsidised courses

Daniels Associates is committed to ensuring consumer protection as a requirement for NSW Government Smart and Skilled subsidised courses. Daniels Associates policy for Smart and Skilled Consumer Protection is embraced within our Complaints and Appeals Procedure found on our website under student information

On notification of any complaint by a student enrolled under Smart and Skilled, the complaint handling processes specified within this Policy will be actioned. Complaints will also be monitored for continuous improvement purposes.

More information on protections for students and how to lodge complaints about training can be found on the Smart & Skilled website.

NSW Smart & Skilled: Your Rights as a Student

 

Contacting the RTO Manager

If a student enrolled in Smart and Skilled training wishes to make a complaint or appeal, or is seeking further consumer protection information, they may contact Daniels Associates RTO Manager.

Telephone: (02) 4962 4425

Email: admin@danielsassociates.com.au

 

External Appeals for NSW Government Subsidised Courses

(Including Smart and Skilled)

Students enrolled in a NSW Government subsidised course, including any Smart and Skilled subsidised course, who are not satisfied with how the College has attended to their complaint or appeal may refer their matter to NSW State Training Services. To make a complaint to NSW State Training Services students should contact:

NSW State Training Services Customer Support Centre (SGSCC)

Telephone: 1300 772 104

Level 1, 117 Bull Street, Newcastle West NSW 2302

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P   (02) 4962 4435

Head Office Unit 16, 7 Revelation Close Tighes Hills NSW 2297

Phone 02 4962 4435

Queensland office:

138 Hansford Rd

Coombabah QLD 4216

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