Fresh Ideas and Training


“I have observed noticeable changes in staff and their demeanor. They participate at meetings, have more confidence and believe in themselves. The training has been sensational. Some staff had difficulties with homework and getting out of their comfort zone but Robert has a very special gift of allying fear and instilling confidence.

All done with professionalism but recognising that learning can be achieved through humour. Staff had fun learning and achieved their goal on completing Certificate III. Thank you Robert for your special training manner and for being so supportive of staff.”

Dianne Walton, Manager – Housing & Support Services STRATHEARN VILLAGE

“In the beginning everyone was a little apprehensive about having to do the course but as it progressed everyone enjoyed what they were doing and looked forward to every lesson. We have all learnt new ways to deliver our service and realised that yes we can achieve what we set out to do. It was great to be told that you are not just a “cleaner”. Cree and Robert gave you a sense of pride in your job. Benefits are a happy clean safe environment for the clients, other staff and visitors.

My personal feelings are that the training was delivered in a very professional way and that we all had lots of fun along the way. Everyone grumbled about their homework but that just added to the fun when we all compared notes. I would thoroughly recommend to anyone contemplating doing this sort of training to do it and use Daniels Associates for it. Cree and Robert you are both fantastic.”

Kristine Glen, Domestic Supervisor, Tomaree Lodge

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