Fresh Ideas and Training

Certificate 3 Guarantee

How can the Queensland Certificate 3 Guarantee funding help me undertake training or gain a qualification at a reduced cost?

The Queensland Department of Education and Training wants more people to undertake training in areas where skilled workers are needed. To help you do this, the government provides funding for part of your course through Certificate 3 Guarantee funding for eligible individuals.

What Courses are Available?

The courses available under our Certificate 3 Guarantee Program funding are:

  • Certificate III in Health Support Services (HLT33215)
  • Certificate III in Cleaning Operations (CPP30316)


STUDENT Eligibility

To be eligible to undertake a course through the Certificate 3 Guarantee Program you must meet the following criteria:

  • Must not already hold or be undertaking a Certificate III or higher qualification (if completed at school not counted)
  • Be 15 years or older
  • Not be attending school
  • Be a Queensland resident – an Australian Citizen or permanent resident living in Queensland, or a New Zealand citizen permanently residing in Queensland
  • Employment status is irrelevant. You may be employed or unemployed
  • Once you have completed the qualification level through the Certificate III Guarantee Funding you will not longer be eligible for a government subsidised training place.


Queensland Year 12 graduates

To support Queensland’s Year 12 graduates to successfully transition to employment, the government is offering fee-free training in high-priority qualifications under the Certificate 3 Guarantee.

To be eligible for fee-free training, the student must meet the above Certificate 3 Guarantee eligibility criteria and:

  • Have evidence of completing Year 12 in Queensland, for example hold a Queensland Studies Authority issued Senior Statement or equivalent certification
  • Enrol in a high-priority qualification under the program with a PQS
  • Commence training within 12 months of graduating Year 12 (i.e. by the end of the calendar year after completing Year 12).

For high-priority qualifications funded for Year 12 graduates, refer to the Queensland Training Subsidies List


How Much Will the Course Cost?

You will be charged an enrolment fee. The fee amount will depend on whether you hold a valid concession card or not. Student co-contribution fees are:

Normal fee (non-concession) Concessional fee
Certificate III in Health Support Services (HLT33215) $50 $25
Certificate III in Cleaning Operations (CPP30316) $150 $50

Under the Certificate 3 Guarantee, concessional participants are defined as follows:

  • The participant holds a health care concession card or pensioner concession card
  • The participant holds an official form under Commonwealth law confirming that the participant is entitled to concessions under a health care concession card or pensioner concession card
  • The participant is of Aboriginal or Torres Strait Islander origin

Where a student is registered with Job Services Australia (JSA) a referral form from the JSA is required. This referral must state whether or not the JSA is contributing to the student fee. Where the JSA is contributing to the course enrolment fee then no concessions are to apply.


Payment of fees

Payment of course fees should be made prior to the commencement of training. Should a student be able to demonstrate significant hardship the student contribution fee may be broken into multiple payments, payable over 2-3 months.

Where an employer may be paying a student contribution fee the employer shall be invoices prior to commencement of training.


Key Certificate 3 Guarantee Facts

The Certificate 3 Guarantee is a key initiative under the Queensland Government’s five year reform action plan for the vocational education and training sector – Great skills. Real opportunities.

Eligible participants can only use the Certificate 3 Guarantee funding entitlement once in their lifetime.

Eligible training participants can only access Certificate 3 Guarantee through Registered Training Organisations approved by the Queensland Government to deliver publicly-funded training and assessment services.

The primary intent of the Certificate 3 Guarantee is the delivery and completion of certificate level III qualifications which lead to employment or career progression.


Certificate 3 Guarantee Refund Policy:

Should a student leave or drop out of a course for any reason they are entitled to a refund for the percentage of the course they did not complete. To apply for a refund students must call the enrolment administration office on 1 300 783 757 or email us at Students are required to supply bank account details and refunds will be enacted within 7 days of application.


Queensland Government Certificate 3 Guarantee student factsheet. This document is available at:


For more information:

For more information on our student services you can download a copy of our Student Handbook from our website or by clicking here.

For more information on our courses visit our website or request a course brochure.


Identification evidence requirements for Certificate 3 Guarantee funding
Item No. 1 2 3 4 5 6 7
Category Date of birth Queensland Residency Australian citizenship New Zealand Citizenship Australian Permanent Resident Concession Eligibility Fee free training Year 12 Graduates
  YES YES YES for one of these YES, if claimed YES, if claimed
Driver’s license Yes Yes          
18+ ID Card Yes Yes          
Medicare Card (green)     Yes Yes Yes    
Rates Bill or Bank Statement   Yes          
Heavy Vehicle or Marine license Yes            
Birth Certificate Yes   Yes Yes      
Passport Yes   Yes Yes      
Certificate of Residence status Australia/NZ         Yes    
Health Card   Yes       Yes  
Dept. Veterans affairs Pensioner/ concession card   Yes       Yes  
Commonwealth Seniors Card   Yes       yes  
Senior Statement or Statement of Results             Yes


© The Daniels Associates of Australasia Pty Ltd 2007-2016. All rights reserved. | RTO ID 30957 | ABN 92 056 336 915